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Aquí tienes la Cookie Policy de One Click Actions, adaptada para ser lo más completa y detallada posible, asegurando transparencia y cumplimiento con las normativas internacionales y las mejores prácticas en privacidad.

Cookie policy of One Click Actions

Last update: November 6, 2024

One Click Actions is committed to protecting your privacy and providing you with a transparent and informative experience. This Cookie Policy explains what cookies are, what types of cookies we use, why we use them and how you can manage their use. By using our website, you consent to the use of cookies in accordance with this policy. If you do not wish to accept cookies, please change your settings or do not use our website.

1. what are cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit websites. They allow the website to recognize your device and store information about your preferences or previous actions so that they are available again on future visits. Cookies improve the user experience and support the functionality of our website.

2. types of cookies that we use

One Click Actions uses different types of cookies to ensure optimal functionality and user-friendliness. Below you will find a detailed overview:

2.1 Necessary cookies

These cookies are essential for the functionality of the website and enable basic functions such as page navigation, access to secure areas and the use of our customer portal. Without these cookies, the website cannot function properly.

Examples of necessary cookies:

  • Authentication cookies: Store session data to automatically log you in during secure visits.
  • Security cookies: Prevent security threats and protect your data.

2.2 Preference cookies

These cookies allow the website to remember information that influences the behavior or appearance of the website, such as your preferred language or region. They ensure that you receive a personalized experience.

Examples of preference cookies:

  • Language settings: Saves your preferred language so that the website is displayed accordingly.
  • Location-based settings: Recognizes the region and provides appropriate content.

2.3 Statistics cookies

Statistics cookies collect information about user behavior on our website. They help us to understand which pages are visited most frequently, how users arrive at the site and whether errors occur. The information collected is anonymous and is used exclusively to improve our website.

Examples of statistics cookies:

  • Google Analytics: Allows us to analyze visitor behavior in order to continuously improve the user experience. This data is anonymized.

2.4 Marketing cookies

Marketing cookies are used to provide you with relevant content and advertising. They allow us to track visitors across websites and better understand what content and advertising is most appealing to our users.

Examples of marketing cookies:

  • Facebook Pixel: Used to analyze and improve marketing effectiveness and for targeted advertising.
  • Google Ads Remarketing: Enables the placement of targeted advertising based on your visits to our website.

3. purpose of the use of cookies

The cookies we use serve different purposes. Some cookies are necessary to provide basic functionality, while others help us analyze website performance and personalize content. In summary, we use cookies to:

  • To ensure the functionality and security of our website.
  • Store your preferences and improve and personalize your user experience.
  • To collect anonymous statistical data to analyze and optimize the performance of our website.
  • Provide you with relevant content and targeted advertising.

4. storage period of the cookies

The lifespan of cookies varies depending on the type and purpose. We use both session cookies and persistent cookies.

  • Session cookies: These cookies are temporary and are deleted as soon as you close your browser. They store session data that is relevant for the current visit.
  • Persistent cookies: These cookies remain stored on your device until they expire or you delete them. They allow us to save your preferences for future visits and optimize the user experience.

You can find the exact retention periods of the respective cookies in the cookie settings on our website.

5. management and control of cookies

You have full control over the management of cookies and can accept, reject or delete cookies. Most web browsers allow you to manage cookies via the settings. However, please note that blocking or deleting cookies may affect the functionality and user experience of our website.

Instructions for cookie management for common browsers:

  • Google Chrome: Settings > Privacy and security > Website settings > Cookies and website data.
  • Mozilla Firefox: Settings > Privacy and security > Cookies and website data.
  • Safari: Settings > Privacy > Block all cookies.
  • Microsoft Edge: Settings > Cookies and website permissions > Manage cookies and data.

We also offer you a cookie banner on our website that gives you the option of accepting or rejecting certain cookies.

6. third-party cookies

We use third-party services that may set cookies on our behalf to provide certain features, analyze data and improve the user experience. These third parties set their own cookies and we recommend that you read their privacy policies to find out more about how they process data.

Examples of third-party cookies:

  • Google Analytics: This analysis service from Google helps us to understand how visitors use our website. Google Analytics cookies collect data such as IP address and usage behavior, which is anonymized. Further information can be found in Google’s privacy policy.
  • Facebook Pixel: Enables us to measure the effectiveness of our marketing campaigns and to place targeted advertising on Facebook. Further information can be found in Facebook’s data policy.
  • Hotjar: A tool for analyzing user behavior that gives us insights into click behavior and interaction with our website. You can find more information in Hotjar’s privacy policy.

7. changes to this cookie policy

We reserve the right to update this Cookie Policy at any time to comply with legal requirements or to reflect changes in our services. Any changes will be posted on this page and will take effect upon posting. We recommend that you check this page regularly to stay informed about the current use of cookies.

8. your rights in relation to data protection

Under the General Data Protection Regulation (GDPR), you have certain rights in relation to the processing of your personal data that may be collected via cookies. These include:

  • Right to information: You have the right to receive information about the personal data processed by us.
  • Right to rectification: You have the right to have incorrect or incomplete personal data corrected.
  • Right to erasure: You can request that we erase your personal data if this is legally permissible.
  • Right to object: You can object to the processing of your personal data if this is based on legitimate interests.

To exercise these rights, please contact us using the contact details below.

9. contact information

If you have any questions about our cookie policy or data protection, please contact us:

  • E-Mail: privacy@oneclickactions.com
  • Address: One Click Actions, Friesengasse 29, 60487 Frankfurt am Main, Germany
  • Phone: +49 16091101333

By using our website, you consent to the use of cookies in accordance with this policy. If you do not wish to accept cookies, please adjust your browser settings or do not use our website.